Privacy policy

Eden Vibe is committed to ensuring that your personal information is used properly and is kept securely. This Privacy Policy explains how we will collect and use your personal information through a website [www.edennvibe.com]. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information. We will not sell or redistribute your information to anyone.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, contact number, mailing address, credit card information or other details to help you with your experience.

When do we collect information

We collect information from you when you register on our site, place an order, subscribe to updates, leave a message on Customer Service, or enter information on our site.

Use and storage of your personal information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To be able to contact you in the event of any problem with the delivery of your items
  • To process orders and to send information and updates pertaining to orders
  • To be able to send text message notifications of delivery status
  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To allow us to better service you in responding to your customer service requests
  • To quickly process your transactions
  • To ask for ratings and reviews of services or products

We will retain your information only for the duration necessary to provide our services to you or as mandated by law. Once this period ends, we will delete your personal information. Moreover, you can rest assured that an additional security layer called SSL protects your personal information, ensuring the secure transmission of your sensitive data through encrypted links.

COOKIES

We enhance and simplify your visit by utilizing non-personal data, including third-party cookies, to gather statistics. These cookies, pieces of information stored on your computer's hard drive, track your website usage, facilitating easier logins and usage during subsequent visits. Permanent cookies remain on your computer or mobile device for up to 24 months. You can also effortlessly delete cookies from your computer or mobile device using your browser.

YOUR RIGHTS

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed.